The Port Of Peri Peri

YLN Consulting LLC a month ago

Horrible service. I ordered food and they told me 15 minutes. When the 15 minutes were up I asked them if my food was ready and they said 5-10 more minutes. 10 minutes later, they’re telling me it’s another 10 minutes. What was supposed to be a 15 minute wait ended up being 40+ minutes. And when I kept complaining and asking, they said there’s nothing they can do about it. On top of that the chicken was burnt. Absolutely ridiculous. Very unprofessional. I honestly feel scammed

AboodAbAj 2 months ago

I recently visited The Port of Peri Peri and had a mixed experience. The grilled chicken wasn't anything special and didn't stand out compared to other peri-peri restaurants. It was decent, but I expected more flavor. I also tried the brisket pulled burger, and it wasn't bad. It was probably the best part of the meal. The dining experience, however, left a lot to be desired. Instead of air conditioning, the restaurant was using regular fans, which made the dining area feel warm and less comfortable. The water from the cooler also tasted like regular tap water, which wasn't very pleasant. Another disappointing moment was when I asked for salt and pepper. Instead of providing table shakers or a small serving, I was given tiny disposable packets. It came across as stingy for such a basic request and didn't leave a good impression. Overall, the food was average, with the brisket pulled burger being the highlight. The grilled chicken was underwhelming, and the comfort and small service details made the overall experience less enjoyable.

American Angler 2 months ago

I was just around the corner on Taylor Commons visiting Hairlip Larry and his bride Flattipuss Fran the Queen of the Trailer Park at their single wide, Flattipuss tells me she's going for sandwiches at The Port of Peri Peri Deli...They're the best she says! Well, I had her get me a simple ham & cheese, and what I got was anything but simple...it was amazing! 5 ☆☆☆☆☆'s for sure!

I H 2 months ago

I visited this restaurant on June 25th around 7:30 pm, and while the food was excellent and initially served very quickly, the service lapse later and was disappointing. During my visit, I walked up to the counter to order an additional side of rice. There was no cashier present, and though two employees were nearby, neither acknowledged me. One was understandably busy cleaning the grill, but the other employee (a female) who was actively prepping food looked directly at me multiple times without offering a greeting, an update, or even a simple "we'll be right with you." I stood at the counter feeling completely ignored for over five minutes before the cashier finally returned to assist me. While the quality of the food is great, the lack of basic customer engagement and attentiveness from the staff on duty was incredibly frustrating. I highly recommend that management review customer service protocols with their team. A simple acknowledgment goes a long way, and I would hesitate to return if this level of service is the standard. I do want to mentioned that the cashier guy was very nice and welcoming.

Pearl Xu 7 months ago

Food was delicious! The chicken pieces were juicy and tender, fries with peri peri salt were nice and crispy, and the sizzler sandwich satisfied. Their garlic sauce went with everything too! Service was fast and polite, would come back!